Knitting Through the Heart of European Christmas with ARNE & CARLOS, November 30 to December 10, 2026

Along the Danube, December settles in early and stays. The days grow short, the sky closes in, and the light — what there is of it — arrives low and golden across the water before disappearing again by mid-afternoon.

In Scandinavia, where we live, darkness is not something to endure but something to answer. Candles appear in windows. Wreaths are hung on doors. On the thirteenth of December, Lucia comes — a procession of light moving through the darkest days of the year, white-dressed, singing, carrying flames through the cold. It is one of the most beautiful things we know, and it speaks to something very old and very true: that the human response to darkness is not to retreat from it, but to fill it with light.

Christmas, for us, has always been this. Not just the day itself, but the whole of Advent — the weeks of quiet anticipation that lead toward it, each one bringing the moment closer. The first of December arrives and something lifts. The house begins to change. Decorations appear, unwrapped one by one, each with its own small memory attached. New ones are considered, chosen, added to the collection. Candles are placed in windows. The smell of pine and candlewax and something baking fills the rooms slowly, day by day. We never tire of any of it.

Much of what we now call Christmas was born in this part of the world. The advent wreath, the market in the town square, the decorated tree — German in origin, carried outward from here across the world and onto every continent by the 19th century. It all began in this same darkness, in this same candlelight, in these cities along this river. The markets of Budapest, Bratislava, Vienna, Linz, Passau and Munich have been opening in the same squares for centuries. A man carves wooden ornaments at a small table. Somewhere nearby a choir is singing. The smell of cinnamon drifts between the stalls, mingling with roasted almonds and warm wine. People stand together in the cold, hands wrapped around cups of Glühwein, breath rising in the night air. The lights are everywhere — strung between buildings, reflected in the cobblestones, glowing against the dark sky — and the darkness, rather than something to resist, becomes the frame around all of it.

Christmas is also about the people you share it with. The gifts chosen with care, the time given freely, the warmth that this season insists upon. In our group, that warmth takes one more form: we will be knitting together, one Christmas ball for each day of the journey, as the river carries us slowly westward through the heart of European Christmas.

This year marks the fifteenth anniversary of our Christmas Balls book. It felt like exactly the right moment — finally — to make this journey for the first time.

Highlights:

Two days in Budapest before the cruise begins, with a behind-the-scenes visit to the Hungarian State Opera House and the Museum of Ethnography, where Hungarian embroidery and folk art traditions come to life.
Bratislava — a city of surprising beauty and charm, with a historic centre that rewards slow walking and a Christmas market that fills its oldest squares.
Vienna, one of the great cities of Europe — its sweeping boulevards, world-class museums, and legendary Christmas atmosphere making it a destination unlike any other.
The Wachau Valley — one of the most beautiful stretches of the Danube, with medieval villages, hilltop monasteries, and vineyards running down to the river’s edge.
Linz, a baroque city of nativity scenes, cobbled streets, and the famous Linzer Torte — Austria’s most beloved Christmas city after Vienna.
Passau, the City of Three Rivers, with its extraordinary baroque cathedral and one of the most atmospheric Christmas markets in Bavaria.'
Ten new Christmas ball designs by ARNE & CARLOS — one for each day of the programme — for ten days of festive knitting through the heart of European Christmas.
A final day in Munich at Hotel Louis, steps from one of Bavaria’s finest Christmas markets, ending with a farewell dinner together

ARNE & CARLOS

For fifteen years, the Christmas Balls have been part of how people celebrate. Knitters tell us they learned to knit with them. That they are addictive. That they appear on trees from Tokyo to Iowa, passed down, gifted, added to year after year. We believe all of it — because we understand exactly how it happens. We are, and have always been, completely in love with Christmas.

The balls began with an order for five hundred, placed by Comme des Garçons in 2008, to hang in their stores in Tokyo, London, Paris, and New York. When we saw them on sale at €80 each, we laughed — and then we had a better idea. We went home to Norway, redesigned them from scratch — knitted in the round, seamless, rooted in Nordic tradition — and wrote a book instead. Cappelen Damm published it on September 20th, 2010. It went straight to number one on Norway’s bestseller list, the first craft book ever to do so, and the rights sold in fifteen languages.

Five hundred balls. Fifty-five motifs. Fifteen years. We didn’t plan the fives — they were simply there.

55 Christmas Balls to Knit is our love letter to Christmas. This journey is the next chapter — ten new designs, one for each day, knitted along the river and through the cities that first inspired them. We will be with you every step of the way, in the season we love most.

Read more about ARNE & CARLOS here.

Program

B = Breakfast L = Lunch D = Dinner
Please note the programme is subject to changes

Day 1 — Monday, November 30 — Budapest: Arrival
We arrive in Budapest independently and check in at Hotel Aria. The rest of the day is yours — to rest, to walk, to begin to feel the city.
This evening the hotel's wine and cheese reception runs from four until six, with live music — included for all guests. It is the perfect moment for the group to come together for the first time. We hand out the first of our ten Christmas ball patterns, cast on together, and let the journey begin.

Day 2 — Tuesday, December 1 — Budapest (B, D)
A full day in Budapest, and a day that begins with something unexpected.
We visit the Hungarian State Opera House — one of the most beautiful opera buildings in Europe, built in the 1880s and restored to extraordinary effect. Behind the public façade lie staircases, painted ceilings, and gilded interiors that tell the story of a city at the height of its confidence.
From there we make our way through the Jewish Quarter, one of Budapest's most characterful neighbourhoods — its streets lined with synagogues and buildings that carry their history visibly. A stop at Gerbeaud Café on Vörösmarty Square for refreshments — one of the most celebrated cafés in Central Europe and a Budapest institution since 1858. The square itself hosts one of Budapest's most beautiful Christmas markets, with handcrafted ornaments and the Basilica lit up behind it.
We continue by the Millennium Underground — the oldest metro in continental Europe — to Heroes' Square and Vajdahunyad Castle, a remarkable structure combining Romanesque, Gothic, and Baroque elements built for the city's millennial celebrations in 1896. Lunch in City Park.
This evening, dinner high above the city with views across the rooftops of Budapest.
And we knit ball number two.

Day 3 — Wednesday, December 2 — Budapest: Embarkation (B, L, D)
Our last morning at Hotel Aria begins with a visit to the Museum of Ethnography, one of Central Europe's great collections of folk art, textile traditions, and material culture. Hungarian embroidery, weaving, and costume are displayed here with quiet authority — for anyone who works with colour and pattern, it is a genuinely absorbing place.
Lunch at a Budapest institution where the pastry is made by hand and the fillings change with the season.
In the afternoon we board our Emerald Star-Ship. Budapest remains around us — the Chain Bridge, the Parliament, the Castle Hill — now seen from the water rather than the street. For those who want one last wander through the Christmas market on Vörösmarty Square before boarding, there is time.
This evening on board, a traditional Hungarian folklore show — music, dance, and a fitting welcome to life on the river.
Christmas ball number three.

Day 4 — Thursday, December 3 — Budapest (B, L, D)
We wake up on board, still in Budapest. This morning, a guided coach tour of the city takes us through some of its most celebrated landmarks — the grand boulevards of Pest, the castle district of Buda, and the sweeping views across the river that connect the two. Budapest is a city that rewards a second look, and this tour gives us one.
The afternoon is free — time to return to the Christmas market, explore a neighbourhood, or simply sit on deck and watch the city from the water. Good knitting time.
This evening the ship sails. Budapest slips away behind us as the Danube opens up ahead.
Ball number four.

Day 5 — Friday, December 4 — Bratislava (B, L, D)
We arrive in the Slovakian capital in the morning. Bratislava is a city that surprises people — compact, full of character, with a historic centre that has been accumulating layers since the Middle Ages. Our included walking tour moves through the old town at a measured pace, past the Old Town Hall, the Plague Column, and the narrow streets that lead toward the castle.
Bratislava's Christmas market fills the Main Square and Franciscan Square at the heart of the old town — one of the most intimate and atmospheric on the route, the stalls close together beneath the old town facades, the smell of trdelník and mulled wine drifting through the cold air. There is free time to wander it at your own pace.
We knit Christmas ball number five on board this evening.

Day 6 — Saturday, December 5 — Vienna (B, L, D)
Vienna asks to be taken seriously, and it rewards the effort. The Ringstrasse — that great boulevard of imperial architecture built by Franz Joseph in the second half of the 19th century — is one of the great urban sequences in Europe. At Christmas, the city adds another layer entirely.
Our included excursion takes us to the Kunsthistorisches Museum, the largest art museum in Austria and one of the most important collections in the world — Egyptian antiquities, Greek and Roman sculpture, and one of the finest collections of Old Master paintings anywhere. The afternoon is free to explore Vienna at your own pace. The Rathausmarkt in front of the grand Neo-Gothic City Hall is the largest and most spectacular of the city's many Christmas markets, while the more intimate Spittelberg market in the seventh district offers a quieter and more artisanal experience. Both are within easy reach.
Ball number six on board this evening.

Day 7 — Sunday, December 6 — Dürnstein and the Wachau Valley (B, L, D)
The Wachau Valley is one of the most beautiful stretches of the Danube — steep vineyards descending to the river, medieval villages tucked into the hillsides, ruined castles above. In December the vines are bare and the light is low and clear, and the valley has a stillness that is entirely its own.
Today we visit Göttweig Abbey, a Benedictine monastery founded in 1083 on a hill above the valley, visible from a great distance and commanding views that stretch across the Wachau in every direction. A community of around forty-five monks has been working these vineyards for centuries. This afternoon on board, a presentation on Christmas traditions across Europe.
The small villages of the Wachau — Dürnstein with its blue and white baroque church tower, Weissenkirchen with its fortified church above the river — have their own quiet Christmas traditions, with advent markets and candlelit windows that feel entirely removed from the larger cities.
Ball number seven.

Day 8 — Monday, December 7 — Linz (B, L, D)
Linz is Austria's third city and perhaps its least expected. Its baroque old town is quietly beautiful — wide squares, ornate facades, and at this time of year, hand-carved nativity scenes displayed in churches throughout the centre. Our walking tour moves through the old town at a calm pace, with time to look properly at what is there rather than simply pass through it.
Linz's Christmas market fills the Hauptplatz — the main square, one of the largest baroque squares in Austria — and spills into the surrounding streets. It is a genuine local market, less visited than Vienna or Salzburg, and all the more pleasant for it. The day ends with a tasting of Linzer Torte — the local speciality whose recipe is among the oldest documented in culinary history, a dense latticed pastry of spiced shortcrust and redcurrant jam that has been made in this city for centuries.
We knit christmas ball number eight this evening.

Day 9 — Tuesday, December 8 — Passau (B, L, D)
Passau sits at the confluence of three rivers — the Danube, the Inn, and the Ilz — on a narrow peninsula between them, its baroque buildings rising directly from the water. It is known as the City of Three Rivers, and seen from the ship as we approach, the geography is immediately clear and immediately dramatic.
Our guided tour moves through the historic centre — cobblestone streets, baroque facades, the smell of gingerbread in the cold air — to St. Stephen's Cathedral, home to one of the largest pipe organs in the world with over 17,000 pipes. The Christmas market in front of the cathedral is one of the most atmospheric on the route — small enough to feel intimate, set against the cathedral's baroque facade, with craft stalls and local Bavarian specialities. There is free time to explore it at your own pace.
This evening on board, a traditional Bavarian band performs. Ball number nine.

Day 10 — Wednesday, December 9 — Passau: Disembarkation and Munich (B)
After breakfast we say farewell to the ship and travel to Munich — a journey of just over two hours through the Bavarian countryside in December.
Our guide meets us at Odeonsplatz, and from there we walk through the city at an unhurried pace. The medieval market at Odeonsplatz is one of Munich's most characterful — smaller and quieter than the famous Christkindlmarkt at Marienplatz, with craft stalls and a warmth that feels genuinely local. A glass of Glühwein on arrival — available without alcohol for those who prefer. From there we continue to the Residenz, where one of the city's finest Christmas markets fills the courtyard of the former royal palace, and onward through Stachus and along Kaufingerstrasse to the Christkindlmarkt at Marienplatz, one of the oldest and most celebrated in Bavaria.
Along the way, we stop at a couple of small craft and artisan workshops — places not usually accessible to visitors, and a quietly memorable contrast to the markets outside.
Lunch in the heart of the old town.
We check in at Hotel Louis in the afternoon — the Viktualienmarkt Christmas market is directly outside the door. This evening, our farewell dinner together.
Ball number ten — the last of the journey, knitted in Munich.

Day 11 — Thursday, December 10 — Munich: Departure (B)
Breakfast at Hotel Louis. Check-out by midday, and then onward by individual arrangements — carrying with you ten Christmas balls and the memory of the markets, the river, and the dark December light of Central Europe.

MS Emerald Astra

Emerald Star-Ship — The Danube
The Emerald Star-Ships are purpose-built for the rivers of Central Europe — designed to navigate the Danube and dock in the heart of each city, which means the Christmas markets, the old towns and the cathedral squares are always just a few steps from the gangway. The ships carry up to 180 guests, a scale that allows for genuinely personal service and a quiet, unhurried atmosphere on board.
Cabins are light and well-proportioned, with windows that keep the river and its banks always present. Meals in the main restaurant are regionally inspired, with wines and soft drinks included. The sun deck runs the full length of the ship and offers uninterrupted views of the landscape as it passes — vineyards, monastery hilltops, medieval villages, and the slow wide bends of the river in winter light.
Life on board settles quickly into its own rhythm. There is always somewhere comfortable to sit, always something to look at through the glass, and always time — for knitting, for conversation, for doing nothing at all except watching the Danube go by.

Emerald Astra (2026-built) is the tenth vessel in the Emerald Waterways Star-class series. The deck plan of Emerald Astra shows 91 staterooms accommodating 180 passengers, served by 52 crew. Like most new European river cruise ships, she has 4 passenger decks and offers facilities such as an indoor swimming pool that transforms into a night cinema (with sliding glass roof), Bar Lounge, main Dining Restaurant, Gym, Spa (massage room), Beauty Salon, passenger-use bicycles, and 1 elevator (serving all 3 cabin decks).

As an all-inclusive riverboat, Emerald Astra’s cruise fares cover the following amenities:

gratuities (on board and on shore excursions/tours)
port taxes
all shore excursions
beverages (tea, coffee, soft drinks, bottled water) and alcohol by the glass at lunch and dinner (beer and wine)
Wi-Fi Internet access

There is no enforced dress code on board. However, a smart-casual style is recommended for dinner (jeans are acceptable, but shorts and flip-flops are not). Emerald Waterways cruises do not feature formal nights.

Cabins

Emerald Stateroom
Between 14m² and 16m²
Staterooms boast a spacious layout when it comes to European small ship river cruising. A picture window provides plenty of natural light, and your en-suite bathroom will be fully stocked with luxurious ESPA toiletries. Emerald staterooms are located on Riviera Deck (cat. D and E).

Emerald Panorama Balcony Suite
Between 15m² and 17m²
These chic suites are perfect for viewing the scenery pass by. The innovative all-weather balcony system allows the floor-to-ceiling window to drop down electronically and an indoor decked area allows you to enjoy the sights in all their glory. Emerald Panorame Balcony suites are located on Vista deck (cat. B and C) and Horizon deck (cat. A).

Hotels

Hotel Aria — Budapest
Hotel Aria sits in the heart of old Budapest, a few steps from St. Stephen’s Basilica and a short walk from the State Opera House. The building is designed entirely around music — each of its four wings dedicated to a different musical tradition, opera, jazz, classical and contemporary — and the effect is one of warmth and genuine character rather than theme-park decoration. Rooms are spacious and carefully considered, with natural materials and a calm that feels earned rather than manufactured. The lobby has the atmosphere of a concert hall in miniature. The service is attentive and personal in a way that larger hotels rarely manage.
For us, the choice of Hotel Aria for our Budapest days is fitting. Music and craft are not so different — both require patience, practice, and love. And this is a hotel that understands love for what it does. It is an excellent place to arrive, to settle, and to begin to feel the city before the river journey starts.

Hotel Louis — Munich
Hotel Louis stands directly on the Viktualienmarkt in the heart of Munich’s old town — one of the city’s most beloved daily markets, surrounded by centuries-old buildings and, in December, by one of the finest Christmas markets in Bavaria. The hotel opened in 2009 in a carefully restored building of over a hundred years, its architects finding a way to be contemporary without losing the character of the surroundings. Inside, the rooms are warm and precisely designed — handcrafted furniture in walnut and oak, natural stone, Italian fabrics, floors of oiled oak — a considered elegance that feels Bavarian in its quality and unhurried in its atmosphere.
The location is not incidental. Standing on the Viktualienmarkt with the Christmas market outside the window, Hotel Louis is exactly the right place to end this journey. After ten days on the river, moving through the markets and cities of the Danube, Munich is where we gather for the last time — for a final afternoon among the stalls, and a farewell dinner together in the evening.

Tourleader

Your tour leader from Aller travel is Lise Hella. Lise has many years of experience in the travel industry. She has worked as a travel producer, and as a tour leader to many exciting destinations and on cruises worldwide. Among her favorite countries are (apart from Norway!) England, Croatia, Italy, South Africa and South East Asia. Lise has also previously been a tour leader on many ARNE & CARLOS Knitting cruises and she is a very capable knitter! She enjoys knitting and other handicrafts and has a keen interest in gardening, cooking and baking.

Prices in USD

Price per person:

Emerald stateroom (Cat D & E) double bed: NOK 74 500,- (USD 7 700)

Panorama balcony suite (Cat A & B) double bed: NOK 87 100,- (USD 8 980)

Price single cabin occupancy:

Emerald stateroom single use (cat D & E): NOK 104 400,- (USD 10 760)

Panorama balcony suite sgl use (cat. C): NOK 123 200,- (USD 12 700)

Panorama balcony suite sgl use (cat. B): NOK 127 000,- (USD 13 100)

(currency exchange rate as of 29.03.26)

Travel Terms and Payment Conditions

Terms and Conditions - Aller travel AS
Last Updated: March 2026

These Terms and Conditions apply to all products and services provided by or arranged through Aller travel AS for ARNE & CARLOS Journeys and constitute the entire agreement between Aller travel AS and the customer. Any amendments or waivers must be made in writing.
These Terms and Conditions are drafted in accordance with the Norwegian Package Travel Act (Pakkereiseloven) and applicable Norwegian regulations. Where the law permits contractual deviation, these Terms and Conditions shall govern; non‑waivable provisions of the Package Travel Act and other mandatory consumer protection rules prevail in case of conflict.

1. CONTRACT AND BOOKING
1.1 Contract Formation
Your contract partner is Aller travel AS. When used in this contract, “you” or “customer” means each person whose name appears on the booking confirmation on the tour described in the booking.
When you book travel with us, this contract is regarded as binding once Aller travel AS receives the first payment of deposit. Aller travel AS is then responsible for delivering the products/arrangements you have booked while you are financially responsible for the booking. The moment you make a booking you are confirming that you have the authority to accept these terms and conditions on behalf of yourself and any travel companions. You accept responsibility for payment to us for all customers in your booking. The customer is solely responsible for ensuring that the actual reservation corresponds with the booking made.
As the person making the booking you are also responsible for ensuring that the names on all documents are correct and in accordance with the passports of all customers for whom you are making the booking. As the person making the booking you will also be responsible for ensuring that all travel companions in the booking are kept fully informed of what was booked and any changes that may arise.

1.2 Guaranteed Departure
Each departure is guaranteed from 90 days before departure. Before that date, the departure may be cancelled if minimum participation is not met.
Do not purchase non-refundable or non-changeable flights before the 90-day guarantee date. If you wish to book flights earlier, you must either obtain written confirmation from Aller travel that your departure is guaranteed or purchase flexible/changeable/refundable fares.
Aller travel is not liable for any flight or third‑party costs purchased before the 90‑day guarantee date without such written confirmation.

2. GOVERNING LAW AND DISPUTE RESOLUTION
Except where prohibited by mandatory consumer law in the customer’s country of residence, any dispute, claim or controversy arising out of or relating to these terms, any booking or the journey, shall be finally resolved by binding arbitration administered by the International Centre for Dispute Resolution (ICDR) under its applicable consumer rules.

The seat of arbitration shall be Oslo, Norway, and the language shall be English. Norwegian law, including the Norwegian Package Travel Act (Pakkereiseloven) where applicable, shall govern.
If arbitration is not enforceable in whole or in part under the mandatory consumer law of the customer’s country of residence, such claims shall be litigated exclusively before the courts of Norway, venue Oslo District Court, and the parties consent to such jurisdiction and venue. Norwegian law, including the Norwegian Package Travel Act (Pakkereiseloven) where applicable, shall govern.
Nothing in these terms affects your non‑waivable statutory consumer rights in your country of residence.

3. GUARANTEE
Being part of a Danish corporation Aller travel AS provides the statutory guarantee for package tours from:
The Danish Travel Guarantee Fund
Haldor Topsøes Allé 1
2800 Kongens Lyngby
Denmark

4. PAYMENT
Payment of deposit NOK 4,000 per person is due immediately for all bookings.
The full amount due must be paid at least 90 days before departure.
If the booking is made less than 90 days prior to departure, the full amount is due immediately.
If you fail to make any payment by the date on which it is due under this contract, Aller travel AS reserves the right to cancel the booking, keep the deposit and demand a cancellation fee.
Payment Methods: We accept payment by bank transfer or credit card. Credit card processing fees may apply.
For online purchases made by credit cards, Aller travel follows the EU regulations which require 3D Secure banking system for credit card transactions.
In order to pay by credit card, please check the following:
• Check the limit on your credit card
• Check that your card is open for transactions in EU
• Preferably use browsers Chrome or Firefox, from a stationary computer
• Check that your bank and credit card are enrolled in the 3D Secure banking system

5. PRICES
5.1 Tour Pricing
The tour fare set forth in this contract is stated in Norwegian kroner (NOK), which is per person based on double occupancy unless otherwise specified. Items included in the fare are described in the “Included in price” section. The fare does not include personal expenses or other extras.
The full and correct price of the trip is given before booking is confirmed, except as set forth below. The tour fare includes all applicable and known taxes, surcharges and government-imposed fees at the time of booking.

5.2 Price Adjustments
Aller travel AS reserves the right to adjust the tour price after booking if there are significant increases in costs outside our control, including but not limited to:

- Fuel surcharges and airline fees
- Government taxes and fees
- Currency exchange rate fluctuations exceeding 5%
- Accommodation or service provider cost increases
Customers will be notified of any price increase at least 20 days before departure. If the total price increase exceeds 8% of the total tour price, the customer has the right to cancel the booking without penalty and receive a full refund of all amounts paid.
Price adjustments may also be made downward if costs decrease, and customers will be credited accordingly.

6. TRAVEL INSURANCE (STRONGLY RECOMMENDED)
Aller travel AS strongly recommends that all participants purchase comprehensive travel insurance covering trip cancellation, interruption, medical expenses, emergency evacuation, baggage loss, and personal liability. Insurance should be purchased no later than at the time of booking to maximize coverage benefits.
Customers are responsible for ensuring their insurance adequately covers all aspects of their journey, including any pre-existing medical conditions, adventure activities, and the full cost of the trip.
Aller travel AS is not liable for any costs, losses, or damages that would have been covered by adequate travel insurance. This includes but is not limited to costs arising from trip cancellation, medical emergencies, lost baggage, flight delays, or other unforeseen circumstances.
Please read the cancellation policy in section 7 carefully, as cancellation fees will apply regardless of the reason for cancellation.

7. CANCELLATION BY CUSTOMER
7.1 Right to Cancel
You or anyone in the booking has the right to cancel the booking at any time. All cancellations must be done in writing by the person who has made the booking. The cancellation is effective on the date that Aller travel AS receives the written cancellation request.

7.2 Cancellation Fee Schedule
Cancellation fees are calculated according to the following schedule:
•   Cancellation up to 91 days before departure - no refund of deposit
•   Cancellation 90 - 61 days before departure, 50% of total cost will be charged
•   Cancellation 60 days or less before departure, full cost of the trip will be charged.
7.3 Refund Processing
Refunds will be processed within 14 days of receiving written cancellation notice. All refunds will be returned via the original payment method unless otherwise agreed.
7.4 Right to cancel due to unavoidable and extraordinary circumstances
You may cancel the package without charge if, at the destination or in its immediate vicinity, there are unavoidable and extraordinary circumstances that significantly affect the performance of the trip or transportation to the destination (e.g., serious safety or health risks, major natural events, or government‑imposed restrictions making the trip substantially different or unsafe).
This right does not apply if such circumstances were generally known, foreseeable, or reasonably expected at the time of booking.
Cancellation must be notified in writing without undue delay after becoming aware of the circumstances. Aller travel will refund amounts paid for the land program within 14 days of termination. No standard compensation is payable in such cases.

8. CANCELLATION AND CHANGES BY ALLER TRAVEL AS
8.1 Cancellation Due to Insufficient Participant Numbers
Aller travel AS reserves the right to cancel a tour if the minimum number of participants required to operate the tour is not reached.
Notice of cancellation due to insufficient bookings will be provided no later than 90 days before departure.
In the event of cancellation due to insufficient participant numbers, all amounts paid by the customer will be refunded in full.

Aller travel AS accepts no liability for any other costs incurred by the customer, including but not limited to non-refundable flights, accommodation, visa fees, or other arrangements made independently by the customer.

Aller travel AS is obliged to notify customers of such cancellation as soon as the decision is made and will endeavor to provide notice earlier than the minimum required timeframes whenever possible.
8.2 Cancellation Due to Force Majeure Events
Aller travel AS reserves the right to cancel any booking without liability or compensation to you, provided such cancellation is due to unavoidable and extraordinary circumstances that are beyond Aller travel AS’s control, including but not limited to:
•   Earthquake, flood, fire, explosion, landslide, lightning, typhoon, hurricane, tsunami, storm, or natural disaster
•   War, acts of war, threats of war, piracy, terrorism, civil strife, or political unrest
•   Industrial disputes, work bans, labor conflicts, or strikes
•   Pandemics, epidemics, or serious health risks
•   Government travel advisories, warnings, or restrictions
•   Closure of borders, airports, or ports
•   Failure or delays to scheduled transportation
•   Mechanical breakdown or collisions affecting transportation
•   Any other unavoidable and extraordinary circumstances
(“Force Majeure Events”)
If a tour is cancelled before departure due to Force Majeure Events, Aller travel AS will refund all amounts paid by the customer immediately.
If a tour is terminated mid-journey due to Force Majeure Events, Aller travel AS will assist with reasonable repatriation arrangements where possible, but the customer will be responsible for any additional costs incurred.

8.3 Changes to Tour Content or Itinerary
Aller travel AS reserves the right to omit, alter, or curtail any tour excursions or itinerary elements at its sole discretion when necessary for operational, safety, or other valid reasons.
If a change to a tour is minor (of a kind that the customer should reasonably anticipate occasionally occurring, or the occurrence of which is beyond Aller travel AS’s reasonable control), then Aller travel AS shall have no obligation to pay a refund or compensation to the customer. Minor changes include but are not limited to:
- Adjustments to departure times
- Changes in the order of activities while maintaining all scheduled activities
- Substitution of hotels of equivalent or higher standard
- Changes to local transportation arrangements
If a deviation is not minor, or Aller travel AS cancels a significant portion of the tour, an appropriate refund or price reduction will be provided to the customer based on the value of the services not provided.
8.4 Changes to ARNE & CARLOS Participation
While every effort will be made to ensure Arne Nerjordet and Carlos Zachrisson participate in the full tour as scheduled, Aller travel AS reserves the right to substitute alternative instruction or hosts if Arne or Carlos are unable to participate due to illness, injury, or other unavoidable circumstances. In such cases, qualified substitute instructors with comparable expertise will be provided. This does not constitute grounds for tour cancellation or refund unless the customer chooses to cancel under the terms of section 7.

9. AMENDMENTS BY CUSTOMER
9.1 Changes to Booking
If you wish to make changes to your confirmed booking (such as name changes, tour dates, room type, or other modifications), please contact us in writing as soon as possible.
Changes are subject to availability and may incur:
- Administrative fee
- Any additional costs charged by suppliers (airlines, hotels, etc.)
- Difference in tour price if changing to a different tour or date

9.2 Name Changes
Name changes must be notified at least 60 days before departure and are subject to supplier approval. Name changes may not be possible for certain bookings, particularly airline tickets, and may require cancellation and rebooking.
9.3 Late Change Requests
Changes requested less than 60 days before departure may be treated as cancellation and rebooking, subject to full cancellation fees as outlined in section 7.2, plus any new booking fees.

10. MEDICAL CARE, HEALTH, AND FITNESS REQUIREMENTS
10.1 Medical Disclosure
Prior to traveling, you must notify us in writing of any medical condition for which you or any person accompanying you may require either medical attention or accommodation during the tour, including but not limited to:

- Food allergies or dietary restrictions
- Mobility limitations or wheelchair requirements
- Medical conditions requiring medication or special attention
- Any condition that may affect your ability to participate fully in tour activities
10.2 Health and Fitness Requirements
Participants must possess a level of fitness and mobility appropriate for the specific tour activities described in the itinerary. ARNE & CARLOS Journeys may involve:
- Walking for extended periods
- Standing during workshops and activities
- Navigating stairs, uneven surfaces, or cobblestone streets
- Carrying personal belongings and workshop materials
- Participating in hands-on creative activities

Customers with concerns about their ability to participate should contact Aller travel AS prior to booking for detailed information about specific tour requirements.
10.3 Right to Exclude from Activities
Aller travel AS reserves the right to exclude participants from specific activities if participation poses a risk to the health or safety of the participant or others, as determined by the tour leader, local suppliers, or medical professionals. No refunds will be provided for activities not participated in due to health, fitness limitations, or behavioral issues.

10.4 Medical Costs and Assumption of Risk
The customer assumes all risks arising out of the customer’s personal medical condition prior to and during the tour, whether that condition is disclosed or not to Aller travel AS. Aller travel AS is not responsible for any medical costs incurred during the tour. Customers are strongly advised to have comprehensive travel insurance that includes medical coverage and emergency evacuation (see section 6).
10.5 Participant Conduct
Participants will not be permitted to continue tours when, in the opinion of the tour leader or Aller travel AS representative, the participant’s conduct or condition is placing their own safety or the safety of other participants at risk or is adversely affecting the enjoyment of other participants. Aller travel AS reserves the right to remove any participant from the tour without refund in such circumstances.

11. TRAVEL DOCUMENTS
11.1 Passports and Visas
Your specific passport and visa requirements as well as any other immigration requirements are your own responsibility, and you must clarify this with the relevant embassies and/or consulates. We do not accept any responsibility in situations where you cannot travel because you do not meet the latest requirements.
Passports should be valid for at least 6 months beyond the date of your return from the tour. Many countries require this validity period for entry.
11.4 Customs and Import Regulations
Customers must comply with all customs and import regulations for all countries visited. Aller travel AS bears no responsibility for any issues arising from non-compliance with such regulations.

12. INTELLECTUAL PROPERTY AND MEDIA
12.1 Photography and Video
Aller travel AS and its representatives may take photographs and videos during the tour for promotional and marketing purposes. By participating in the tour, customers consent to the use of their image in such materials unless they specifically opt out in writing prior to the tour.
12.2 Workshop Content
Participants may photograph and document their own work created during workshops. However, original designs, patterns, and instructional content created by Arne Nerjordet and Carlos Zachrisson remain their intellectual property and may not be reproduced for commercial purposes without written permission.
12.3 Social Media
Customers are welcome to share their experiences on social media. We encourage participants to tag @arnecarlos and @allertravel in their posts.

13. COMPLAINTS AND DISPUTE RESOLUTION
13.1 On-Tour Complaints
If you experience any problems during the tour, you must inform the tour leader or Aller travel AS representative immediately so that we can attempt to resolve the issue. Failure to notify us promptly may affect your ability to claim compensation later.
13.2 Post-Tour Complaints
If you wish to make a complaint after the tour, you must do so in writing within 30 days of the end of the tour. Please send your complaint to:
Aller Travel AS
Email: info@allertravel.no
We will acknowledge receipt of your complaint within 7 days and provide a full response within 28 days.
13.3 Alternative Dispute Resolution
If we cannot resolve your complaint to your satisfaction, you may refer the matter to:
The Package Travel Complaints Board (Klagenemnda for Pakkereiser)

14. DATA PROTECTION AND PRIVACY
Aller travel AS processes personal data in accordance with Norwegian data protection legislation and the EU General Data Protection Regulation (GDPR). Personal information is used solely for the purpose of arranging and administering your travel booking and related services.
We may share your information with third-party service providers (airlines, hotels, local operators) as necessary to deliver the tour services. We will not sell or share your information for marketing purposes without your consent.
For full details, please refer to our Privacy Policy available at [website] or upon request.

15. ADDITIONAL TERMS FOR ARNE & CARLOS JOURNEYS
15.1 Workshop Scheduling
Workshop times and duration may be adjusted based on local conditions, group size, and pace of instruction. The tour leader will communicate any schedule changes to participants.
15.2 Skill Level
ARNE & CARLOS Journeys welcome participants of varying skill levels. Some workshops may require basic knitting or crafting skills—this will be clearly stated in the tour description.
15.3 Materials Included
Basic workshop materials are typically included in the tour price as specified in the tour description. Any additional materials, tools, specialty yarns, or extra supplies desired by participants may be purchased at their own expense.
15.4 Group Composition
Tours may include participants from multiple countries. All workshop instruction will be provided in English unless otherwise specified. The social nature of the tours encourages cultural exchange and international friendships.

16. CONTACT INFORMATION
For all inquiries, bookings, and correspondence:
Aller Travel AS
Phone: +47 23 89 64 70
Email: info@allertravel.no
Website: www.allertravel.com
Office Hours: Monday-Friday, 09:00-15:00 CET
17. ACCEPTANCE OF TERMS
By making a booking with Aller travel AS for ARNE & CARLOS Journeys, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
These terms and conditions supersede any previous versions and are effective as of the date shown at the top of this document.

Aller Travel AS
Organization Number: 959682585
Member of the Danish Travel Guarantee Fund (Reisegarantifonden)

Date	Meeting point	Destination	Duration	Spots left	From price
November 2026
30/11	Hotel	Christmas markets Danube	11 days	Sold out	NOK 74,500	Book on waiting listMore information

Christmas on the Danube - Knitting Through the Heart of European Christmas with ARNE & CARLOS