Welcome to The Canadian Knitting adventure with ARNE & CARLOS!

We are delighted to invite you to travel across Canada in the company of ARNE & CARLOS, with knitting, conversation, and discovery woven into every step of the journey!

The tour begins in Québec City, chosen by ARNE & CARLOS for its beauty and its European character — unlike anywhere else in North America. We will spend two days here, with time to wander the cobbled streets, enjoy the old-world atmosphere, and share moments for knitting and conversation in the unique setting of the five-star Château Frontenac. From there, the journey continues with a flight to Toronto — a lively, multicultural city with its own creative energy. We will have time here to explore, sample Canadian flavours, and prepare for the highlight of the tour: boarding The Canadian, the legendary train that crosses the country.

For four days, The Canadian will be transformed into “The Knitting Train,” carrying travellers across wide prairies, endless forests, and into the heart of the Rockies. As the scenery shifts from open plains to towering mountains, travellers will take part in a knit along created especially for this journey by ARNE & CARLOS. Along the way, there will be knitting, storytelling, and the companionship of those who share the same passion and love for the craft.

The final stop is Vancouver, framed by ocean and mountains. Two days here provide a balance of urban life and natural beauty, including a visit to Vancouver Island. ARNE & CARLOS have been there once before and remember it as a peaceful place that felt much like Norway — only with taller trees. It is a beautiful and relaxing landscape, with the famous Butchart Gardens as its crown.

Crossing Canada by train is a bucket list experience — and this journey makes it even more special, with ARNE & CARLOS and the joy of knitting at its heart!

Highlights:

The charm of Québec City, with three nights at the iconic Château Frontenac
The bustling, multicultural atmosphere of Toronto
The Canadian train – one of the great rail journeys of the world, travelling across five provinces, from forests and lakes through the wide prairies and into the dramatic Rocky Mountains
The majestic landscapes of the Rockies
The beauty of Vancouver, set on the Pacific Coast
A visit to the celebrated Butchart Gardens on Vancouver Island – one of the most celebrated botanical gardens

ARNE & CARLOS

Scandinavians Arne Nerjordet and Carlos Zachrisson are highly regarded fashion designers, textile artists, YouTubers and authors. They are best known for their original, colourful and visually striking designs as well as their knitwear and their books. Their work is highly influenced by their Scandinavian background and their everyday life in rural Norway. They work under their artist name ARNE & CARLOS, which they established in 2001.

Read more about ARNE & CARLOS here.

Program

PROGRAM
B = Breakfast L = Lunch D = Dinner
Please note the program is subject to changes

Day 1 Arrival in Québec City, Canada, 7 Apr 2026 (D)

Arrival in Québec City from your home destination (own arrangement) and settle into the Fairmont Le Château Frontenac. In the evening, we meet ARNE & CARLOS for a welcome reception and dinner.

Day 2 Old Québec 8 Apr 2026 (B, L)

After breakfast, we set out on a guided walk through Old Québec, beginning directly from our hotel. This UNESCO World Heritage Site is a place of cobblestones, alleys and turrets, each carrying its share of history. With a local guide, we explore Lower Town, Battlefields Park, the Citadel, Place Royale and the city gates of Upper Town. Lunch is Québec’s familiar dish, poutine. The rest of the day is free to enjoy at your own pace.

Day 3 Yarn Inspiration & An Evening with ARNE & CARLOS 9 Apr 2026 (B, L)

The morning is dedicated to a curated VIP visit at Les Laines Biscotte, exclusively arranged for our group. Guests are invited to explore Biscotte’s beautiful hand-dyed yarns, along with an extensive and inspiring selection of other yarns. This is a private, hosted experience designed to offer inspiration and insight in a relaxed setting.

Afterwards, we enjoy a traditional sugar shack lunch — a classic maple-season meal served in a countryside cabin, featuring simple, hearty dishes celebrating Québec’s maple heritage.

The afternoon is free. Guests who wish to continue their yarn explorations may visit other local wool shops independently. We recommend Madolaine and Fibre et Caféine.

In the evening, join ARNE & CARLOS and Les Laines Biscotte for An Evening with ARNE & CARLOS at the Hotel Château Frontenac. Hosted by Les Laines Biscotte, the evening includes a lecture and shared time together in a warm, creative atmosphere. The event is open to a wider audience, offering a wonderful opportunity to meet local knitters as well as guests travelling from near and far.

Day 4 Québec City to Toronto 10 Apr 2026 (B, D)

After breakfast, we check out and fly with Air Canada to Toronto. A transfer bus takes us to the Westin Harbour Castle Hotel on the waterfront of Lake Ontario. Dinner is included at the hotel.

Day 5 Knitting Loft VIP Experience & Toronto Evening with the Knitters Guild 11 Apr 2026 (B, L)

This morning, we travel north of Toronto for a curated VIP experience at The Knitting Loft, one of Canada’s most inspiring yarn stores. Specially arranged for our group, the visit includes demonstrations and unique elements created exclusively for this occasion, with the hosts guiding us through the experience.

Lunch is included, followed by a free afternoon for independent exploration and sightseeing in Toronto.

In the evening, we gather for Sit and Knit for a Bit Live with ARNE & CARLOS, hosted in collaboration with the Toronto Knitting Guild. This event is open to a wider audience and offers a lively opportunity to meet local knitters and other participants joining for the evening. Further details will be shared closer to the date.

Day 6 - 9 The Canadian Train Toronto - Vancouver 12 - 16 Apr 2026 (B, L, D)

Early in the morning, after breakfast, we board The Canadian at Toronto’s Union Station. Large luggage may be checked in at the station, we recommend a small carry on for the train journey, since space is limited on the train. Over the next four days, the train carries us across five provinces — past forests and lakes, through the wide prairies, and into the dramatic Rocky Mountains.

During these days, the train becomes our Knitting Train - but we will of course share the train with other travellers. We can look forward to spending time together in the observation car — knitting, sharing stories, and enjoying each other’s company as the landscapes unfold outside the windows. The steady rhythm of the journey invites us to slow down and savour the experience.

After four days, we reach the Pacific Coast and arrive in Vancouver.

Day 10 Arrival in Vancouver 16 Apr 2026 (B)

We arrive on the Pacific Coast and check into our downtown hotel. The evening is free.

Day 11 Vancouver Island and Butchart Gardens 17 Apr 2026 (B, L)

A full-day excursion takes us by bus and ferry to Vancouver Island, where the coastline is wild and the forests are deep. In Victoria, we visit the celebrated Butchart Gardens, taste local cider and enjoy lunch in a nearby restaurant. By early evening we return to Vancouver, with the night at leisure.

Day 12 Discover Vancouver 18 Apr 2026 (B, D)

This morning we explore Vancouver, including Stanley Park with its totem poles, English Bay, Robson Street, Canada Place, the Cruise Ship Pier, Gastown and Chinatown. On Granville Island there is time to visit local yarn shops such as Maiwa, the Silk Weaving Studio and Inkary Canada. The afternoon is free before we gather for a farewell dinner at a local restaurant.

Day 13 Vancouver - end of tour 19 Apr 2026 (B)

After breakfast, we check out and say our farewells before continuing onward (own arrangement).

The Canadian Train

The Canadian Train

The Canadian is more than just a train journey — it is one of the great rail journeys of the world. Travelling between Toronto and Vancouver, it covers nearly 4,500 kilometers in four days and four nights. It is a slow and graceful way to experience the vastness of Canada: forests, lakes, mountains, prairies, and sky that seems endless.

From a glass-domed observation car, you can sip coffee or wine while the countryside passes by in unhurried rhythm. The Canadian does not rush. It moves with the land itself, inviting you to set aside urgency and simply watch. Whether in the quiet of a sleeper cabin, or under the stars at midnight in the dome, the journey recalls an earlier age of train travel — yet it feels timeless.

Meals on board are part of the experience. In the dining car, tables are set with white cloths, and meals are served with care — often praised for their quality. Much of the day is spent in the glass-domed observation car, where we can knit, read, or simply watch the scenery unfold mile after mile.

The restaurant onboard The Canadian

The Canadian Bar

Sleeper Class Plus Lounge

Accommodation onboard - Sleeper Class Plus

Berths
Available for single use or shared between two. Each car has upper and lower berths, separated by a curtain at night. Toilets are located in the corridor, and showers are shared at the end of the car. During the day, attendants transform the berths into a seating area with a sofa. Many travellers find the berths surprisingly comfortable, with generous bedding and space to stretch out. They also offer a more social atmosphere, making it easy to meet fellow passengers along the way.

Cabins
Cabins are compact but comfortable, designed with both privacy and practicality in mind. Each has a private bed, sink, and toilet. During the day, the bunks are converted into chairs, giving space to sit and relax. Bedding is generous, and many passengers appreciate the balance of privacy and comfort these cabins provide.

Showers
Showers are shared at the end of the car — always clean, surprisingly roomy, and well maintained — and for most passengers it soon becomes part of the gentle rhythm of life on the train.

Night time set up berths:

Day time set up berths:

Night time set up Sleeper Class Plus cabins:

Day time set up Sleeper Class Plus cabins:

Hotels

Québec City - Fairmont Le Château Frontenac

The Château Frontenac is a historic grand hotel in Old Québec. It is one of the city’s most recognisable landmarks, set beside the St. Lawrence River. Designed by American architect Bruce Price for the Canadian Pacific Railway, it was part of a campaign to promote luxury travel in Canada. Over the years, it has welcomed many famous guests, including royalty and world leaders.

The elegant, European-style rooms at Fairmont Le Château Frontenac include cable TV and a coffee maker, as well as ironing facilities and air conditioning. Guests have access to an indoor pool, hot tub, and steam rooms, along with a fitness room, business centre, and concierge services. The Spa du Château offers a variety of treatments, and the hotel’s restaurants serve both classic and regional dishes.

Toronto - Westin Harbour Castle

Located along the edge of Lake Ontario, the Westin Harbour Castle offers direct access to the harbourwalk and wide views of the lake and city. It is within walking distance of the CN Tower, Rogers Centre, Scotiabank Arena, Harbourfront Centre, and the ferry docks to Toronto Island.

The hotel provides spacious and comfortable rooms, many with views of Lake Ontario or Toronto’s skyline. Each room features the Westin Heavenly Bed along with modern facilities and amenities. Guests can enjoy an indoor pool, a rooftop tennis court, and a fitness centre.

Vancouver - Sheraton Wall Centre

The Sheraton Vancouver Wall Centre is part of the Wall Centre complex in downtown Vancouver, anchored by the modernist One Wall Centre North Tower. The hotel is a short walk from the business and entertainment districts, as well as Robson Street shops and Yaletown restaurants.

Rooms and suites have floor-to-ceiling windows with views of the city, English Bay, or the mountains. Free Wi-Fi is provided, along with flat-screen TVs, electronic safes, irons and ironing boards, hairdryers, makeup mirrors, and bath amenities. Guests can dine at the on-site Café One restaurant or enjoy the international wine list and West Coast menu at Bar One lounge. A fitness centre, garden, and business centre are also available.

Tourleader

Your tour leader from Aller travel is Lise Hella. Lise has many years of experience in the travel industry. She has worked as a travel producer, and as a tour leader to many exciting destinations and on cruises worldwide. Among her favorite countries are (apart from Norway!) England, Croatia, Italy, South Africa and South East Asia. Lise has also previously been a tour leader on many ARNE & CARLOS Knitting cruises and she is a very capable knitter! She enjoys knitting and other handicrafts and has a keen interest in gardening, cooking and baking.

Prices in USD

PRICE SPECIFICATION

Price per person in a shared berth/dbl room: NOK 69 500,- (USD 6970)

Price single use berth /single room: NOK 85 500,- (USD 8550)

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Price per person in a shared cabin/dbl room: NOK 79 500,- (USD 7970)

Price in a cabin/room single use: NOK 93 000,- (USD 9315)

Travel Terms and Payment Conditions

ARNE & CARLOS JOURNEYS
Terms and Conditions - Aller travel AS
Last Updated: February 2026

The terms and conditions of this contract apply to all products or services provided for or arranged by Aller travel AS for ARNE & CARLOS Journeys. These terms and conditions represent the entire agreement and a binding contract between Aller travel AS and the customer.

The terms and conditions of this contract are drawn up in accordance with the Norwegian Package Tours Act (Pakkereiseloven), and the regulations laid down by the Norwegian Ministry of Children, Equality and Social Inclusion. However, in case of conflict between this contract and Package Tours Act, this contract shall take precedence.

1. CONTRACT AND BOOKING
1.1 Contract Formation
Your contract partner is Aller travel AS. When used in this contract, “you” or “customer” means each person whose name appears on the booking confirmation on the tour described in the booking.

When you book travel with us, this contract is regarded as binding once Aller travel AS receives the first payment of deposit. Aller travel AS is then responsible for delivering the products/arrangements you have booked while you are financially responsible for the booking. The moment you make a booking you are confirming that you have the authority to accept these terms and conditions on behalf of yourself and any travel companions. You accept responsibility for payment to us for all customers in your booking. The customer is solely responsible for ensuring that the actual reservation corresponds with the booking made.

As the person making the booking you are also responsible for ensuring that the names on all documents are correct and in accordance with the passports of all customers for whom you are making the booking. As the person making the booking you will also be responsible for ensuring that all travel companions in the booking are kept fully informed of what was booked and any changes that may arise.

1.2 Guaranteed Departure
Once a tour reaches the minimum number of participants (as specified in section 8.1), Aller travel AS will notify customers that the tour is guaranteed to operate. After this notification is sent, the tour will not be cancelled due to insufficient participant numbers.

2. GOVERNING LAW AND FORUM SELECTION CLAUSE
Any disputes and matters of any nature between the customer and Aller travel AS shall be governed by Norwegian law, specifically the Norwegian Package Travel Act (Pakkereiseloven). Such disputes and matters shall be litigated in and before a court of law in the city of Oslo, Norway.

For customers residing outside Norway: While Norwegian law applies to this contract, nothing in these terms affects your statutory rights as a consumer in your country of residence where those rights cannot be waived by contract.

3. GUARANTEE
Being part of a Danish corporation Aller travel AS provides the statutory guarantee for package tours from:
The Danish Travel Guarantee Fund
Haldor Topsøes Allé 1
2800 Kongens Lyngby
Denmark

4. PAYMENT
Payment of deposit NOK 4,000 per person is due immediately for all bookings.

The full amount due must be paid at least 90 days before departure.

If the booking is made less than 90 days prior to departure, the full amount is due immediately.

If you fail to make any payment by the date on which it is due under this contract, Aller travel AS reserves the right to cancel the booking, keep the deposit and demand a cancellation fee.

Payment Methods: We accept payment by bank transfer or credit card. Credit card processing fees may apply.

For online purchases made by credit cards, Aller travel follows the EU regulations which require 3D Secure banking system for credit card transactions.

In order to pay by credit card, please check the following:
• Check the limit on your credit card
• Check that your card is open for transactions in EU
• Preferably use browsers Chrome or Firefox, from a stationary computer
• Check that your bank and credit card are enrolled in the 3D Secure banking system

5. PRICES
5.1 Tour Pricing
The tour fare set forth in this contract is stated in Norwegian kroner (NOK), which is per person based on double occupancy unless otherwise specified. The fare does not include items of a personal nature, including but not limited to, laundry, liquor, beer, wine, or personal shopping.

The full and correct price of the trip is given before a booking is confirmed, except as set forth below. The tour fare includes all applicable and known taxes, surcharges and government-imposed fees at the time of booking.

5.2 Price Adjustments
Aller travel AS reserves the right to adjust the tour price after booking if there are significant increases in costs outside our control, including but not limited to:
- Fuel surcharges and airline fees
- Government taxes and fees
- Currency exchange rate fluctuations exceeding 5%
- Accommodation or service provider cost increases

Customers will be notified of any price increase at least 20 days before departure. If the total price increase exceeds 8% of the total tour price, the customer has the right to cancel the booking without penalty and receive a full refund of all amounts paid.

Price adjustments may also be made downward if costs decrease, and customers will be credited accordingly.

6. TRAVEL INSURANCE (STRONGLY RECOMMENDED)
Aller travel AS strongly recommends that all participants purchase comprehensive travel insurance covering trip cancellation, interruption, medical expenses, emergency evacuation, baggage loss, and personal liability. Insurance should be purchased at the time of booking to maximize coverage benefits.

Customers are responsible for ensuring their insurance adequately covers all aspects of their journey, including any pre-existing medical conditions, adventure activities, and the full cost of the trip.

Aller travel AS is not liable for any costs, losses, or damages that would have been covered by adequate travel insurance. This includes but is not limited to costs arising from trip cancellation, medical emergencies, lost baggage, flight delays, or other unforeseen circumstances.

Please read the cancellation policy in section 7 carefully, as cancellation fees will apply regardless of the reason for cancellation unless covered by your travel insurance.

7. CANCELLATION BY CUSTOMER
7.1 Right to Cancel
You or anyone in the booking has the right to cancel the booking at any time. All cancellations must be done in writing by the person who has made the booking. The cancellation is effective on the date that Aller travel AS receives the written cancellation request.

7.2 Cancellation Fee Schedule
Cancellation fees are calculated according to the following schedule:

Time Prior to Departure Cancellation Fee
More than 180 days before Deposit is non-refundable
60 -180 days before 50% of total tour price
Less than 60 days before 100% of total tour price

7.3 Refund Processing
Refunds will be processed within 14 days of receiving written cancellation notice. All refunds will be returned via the original payment method unless otherwise agreed.

8. CANCELLATION AND CHANGES BY ALLER TRAVEL AS
8.1 Cancellation Due to Insufficient Participant Numbers
Aller travel AS reserves the right to cancel a tour if the minimum number of participants required to operate the tour is not reached.

Notice of cancellation due to insufficient bookings will be provided no later than 90 days before departure.

In the event of cancellation due to insufficient participant numbers, all amounts paid by the customer will be refunded in full.

Aller travel AS accepts no liability for any other costs incurred by the customer, including but not limited to non-refundable flights, accommodation, visa fees, or other arrangements made independently by the customer.

Aller travel AS is obliged to notify customers of such cancellation as soon as the decision is made and will endeavor to provide notice earlier than the minimum required timeframes whenever possible.

8.2 Cancellation Due to Force Majeure Events
Aller travel AS reserves the right to cancel any booking without liability or compensation to you, provided such cancellation is due to unavoidable and extraordinary circumstances that are beyond Aller travel AS’s control, including but not limited to:

• Acts of God (earthquake, flood, fire, explosion, landslide, lightning, typhoon, hurricane, tsunami, storm, or natural disaster)
• War, acts of war, threat of war, piracy, terrorism, civil strife, or political unrest
• Industrial disputes, work bans, labor conflicts, or strikes
• Pandemics, epidemics, or serious health risks
• Government travel advisories, warnings, or restrictions
• Closure of borders, airports, or ports
• Failure or delays to scheduled transportation
• Mechanical breakdown or collisions affecting transportation
• Any other unavoidable and extraordinary circumstances

(“Force Majeure Events”)
If a tour is cancelled before departure due to Force Majeure Events, Aller travel AS will refund all amounts paid by the customer immediately.

If a tour is terminated mid-journey due to Force Majeure Events, Aller travel AS will assist with reasonable repatriation arrangements where possible, but the customer will be responsible for any additional costs incurred.

8.3 Changes to Tour Content or Itinerary
Aller travel AS reserves the right to omit, alter, or curtail any tour excursions or itinerary elements at its sole discretion when necessary for operational, safety, or other valid reasons.

If a change to a tour is minor (of a kind that the customer should reasonably anticipate occasionally occurring, or the occurrence of which is beyond Aller travel AS’s reasonable control), then Aller travel AS shall have no obligation to pay a refund or compensation to the customer. Minor changes include but are not limited to:
- Adjustments to departure times
- Changes in the order of activities while maintaining all scheduled activities
- Substitution of hotels of equivalent or higher standard
- Changes to local transportation arrangements

If a deviation is not minor, or Aller travel AS cancels a significant portion of the tour, an appropriate refund or price reduction will be provided to the customer based on the value of the services not provided.

8.4 Changes to ARNE & CARLOS Participation
While every effort will be made to ensure Arne Nerjordet and Carlos Zachrisson participate in the full tour as scheduled, Aller travel AS reserves the right to substitute alternative instruction or hosts if Arne or Carlos are unable to participate due to illness, injury, or other unavoidable circumstances. In such cases, qualified substitute instructors with comparable expertise will be provided. This does not constitute grounds for tour cancellation or refund unless the customer chooses to cancel under the terms of section 7.

9. AMENDMENTS BY CUSTOMER
9.1 Changes to Booking
If you wish to make changes to your confirmed booking (such as name changes, tour dates, room type, or other modifications), please contact us in writing as soon as possible.

Changes are subject to availability and may incur:
- Administrative fee
- Any additional costs charged by suppliers (airlines, hotels, etc.)
- Difference in tour price if changing to a different tour or date

9.2 Name Changes
Name changes must be notified at least 60 days before departure and are subject to supplier approval. Name changes may not be possible for certain bookings, particularly airline tickets, and may require cancellation and rebooking.

9.3 Late Change Requests
Changes requested less than 60 days before departure may be treated as a cancellation and rebooking, subject to full cancellation fees as outlined in section 7.2, plus any new booking fees.

10. MEDICAL CARE, HEALTH, AND FITNESS REQUIREMENTS
10.1 Medical Disclosure
Prior to traveling, you must notify us in writing of any medical condition for which you or any person accompanying you may require either medical attention or accommodation during the tour, including but not limited to:
- Food allergies or dietary restrictions
- Mobility limitations or wheelchair requirements
- Medical conditions requiring medication or special attention
- Any condition that may affect your ability to participate fully in tour activities

10.2 Health and Fitness Requirements
Participants must possess a level of fitness and mobility appropriate for the specific tour activities described in the itinerary. ARNE & CARLOS Journeys may involve:
- Walking for extended periods
- Standing during workshops and activities
- Navigating stairs, uneven surfaces, or cobblestone streets
- Carrying personal belongings and workshop materials
- Participating in hands-on creative activities

Customers with concerns about their ability to participate should contact Aller travel AS prior to booking for detailed information about specific tour requirements.

10.3 Right to Exclude from Activities
Aller travel AS reserves the right to exclude participants from specific activities if participation poses a risk to the health or safety of the participant or others, as determined by the tour leader, local suppliers, or medical professionals. No refunds will be provided for activities not participated in due to health, fitness limitations, or behavioral issues.

10.4 Medical Costs and Assumption of Risk
The customer assumes all risks arising out of the customer’s personal medical condition prior to and during the tour, whether that condition is disclosed or not to Aller travel AS. Aller travel AS is not responsible for any medical costs incurred during the tour. Customers are strongly advised to have comprehensive travel insurance that includes medical coverage and emergency evacuation (see section 6).

10.5 Participant Conduct
Participants will not be permitted to continue tours when, in the opinion of the tour leader or Aller travel AS representative, the participant’s conduct or condition is placing their own safety or the safety of other participants at risk or is adversely affecting the enjoyment of other participants. Aller travel AS reserves the right to remove any participant from the tour without refund in such circumstances.

11. TRAVEL DOCUMENTS
11.1 Passports and Visas
Your specific passport and visa requirements as well as any other immigration requirements are your own responsibility, and you must clarify this with the relevant embassies and/or consulates. We do not accept any responsibility in situations where you cannot travel because you do not meet the latest requirements.

Passports should be valid for at least 6 months beyond the date of your return from the tour. Many countries require this validity period for entry.

11.4 Customs and Import Regulations
Customers must comply with all customs and import regulations for all countries visited. Aller travel AS bears no responsibility for any issues arising from non-compliance with such regulations.

12. INTELLECTUAL PROPERTY AND MEDIA
12.1 Photography and Video
Aller travel AS and its representatives may take photographs and videos during the tour for promotional and marketing purposes. By participating in the tour, customers consent to the use of their image in such materials unless they specifically opt out in writing prior to the tour.

12.2 Workshop Content
Participants may photograph and document their own work created during workshops. However, original designs, patterns, and instructional content created by Arne Nerjordet and Carlos Zachrisson remain their intellectual property and may not be reproduced for commercial purposes without written permission.

12.3 Social Media
Customers are welcome to share their experiences on social media. We encourage participants to tag @arnecarlos and @allertravel in their posts.

13. COMPLAINTS AND DISPUTE RESOLUTION
13.1 On-Tour Complaints
If you experience any problems during the tour, you must inform the tour leader or Aller travel AS representative immediately so that we can attempt to resolve the issue. Failure to notify us promptly may affect your ability to claim compensation later.

13.2 Post-Tour Complaints
If you wish to make a complaint after the tour, you must do so in writing within 30 days of the end of the tour. Please send your complaint to:

Aller Travel AS
Email: info@allertravel.no

We will acknowledge receipt of your complaint within 7 days and provide a full response within 28 days.

13.3 Alternative Dispute Resolution
If we cannot resolve your complaint to your satisfaction, you may refer the matter to:

The Package Travel Complaints Board (Klagenemnda for Pakkereiser)

14. DATA PROTECTION AND PRIVACY
Aller travel AS processes personal data in accordance with Norwegian data protection legislation and the EU General Data Protection Regulation (GDPR). Personal information is used solely for the purpose of arranging and administering your travel booking and related services.

We may share your information with third-party service providers (airlines, hotels, local operators) as necessary to deliver the tour services. We will not sell or share your information for marketing purposes without your consent.
For full details, please refer to our Privacy Policy available at [website] or upon request.

15. ADDITIONAL TERMS FOR ARNE & CARLOS JOURNEYS
15.1 Workshop Scheduling
Workshop times and duration may be adjusted based on local conditions, group size, and pace of instruction. The tour leader will communicate any schedule changes to participants.

15.2 Skill Level
ARNE & CARLOS Journeys welcome participants of varying skill levels. Some workshops may require basic knitting or crafting skills—this will be clearly stated in the tour description.

15.3 Materials Included
Basic workshop materials are typically included in the tour price as specified in the tour description. Any additional materials, tools, specialty yarns, or extra supplies desired by participants may be purchased at their own expense.

15.4 Group Composition
Tours may include participants from multiple countries. All workshop instruction will be provided in English unless otherwise specified. The social nature of the tours encourages cultural exchange and international friendships.

16. CONTACT INFORMATION

For all inquiries, bookings, and correspondence:

Aller Travel AS
Phone: +47 23 89 64 70
Email: info@allertravel.no
Website: www.allertravel.com

Office Hours: Monday-Friday, 09:00-15:00 CET

17. ACCEPTANCE OF TERMS
By making a booking with Aller travel AS for ARNE & CARLOS Journeys, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
These terms and conditions supersede any previous versions and are effective as of the date shown at the top of this document.

Aller Travel AS
Organization Number: 959682585
Member of the Danish Travel Guarantee Fund (Reisegarantifonden)

Knitting in Québec and Aboard The Canadian train - With ARNE & CARLOS